In this exclusive Franchise Chatter FDD Talk post, you’ll learn the following:

Section I – Estimated initial investment (franchise costs) for a Right at Home franchise, based on Item 7 of the company’s 2024 FDD

Section II – Initial franchise fee, royalty fee, and marketing fee for a Right at Home franchise, based on Items 5 and 6 of the company’s 2024 FDD

Section III – Number of franchised and company-owned Right at Home outlets at the start of the year and the end of the year for 2021, 2022, and 2023, based on Item 20 of the company’s 2024 FDD

Section IV – News updates on the Right at Home franchise opportunity

Section V – Presentation and analysis of Right at Home’s financial performance representations (average revenues and/or profits), based on Item 19 of the company’s 2024 FDD, including information on the:

• 2023 average, median, high, and low net billings for Right at Home franchised offices in business for 61 months or more, 49 to 60 months, 37 to 48 months, 25 to 36 months, 13 to 24 months, and all offices open 1 year or more ending 2023, respectively

• 2023 average, median, high, and low net billings for all Right at Home franchisee entities, which may own one or more Right at Home franchised businesses

• number and percentage of Right at Home franchised businesses operating for the full 12 months in 2023 that reported net billings, with 2023 net billings of over $1,000,000, $750,001 to $1,000,000, $500,001 to $750,000, $250,001 to $500,000, and $0 to $250,000, respectively

• 2023 average gross margin percentage, office payroll percentage, and marketing percentage for all Right at Home franchised businesses that had been open the entire 2023 calendar year

• 2023 average and median number of caregivers placed with clients per week and caregiver hours worked per week for Right at Home franchised offices with a single license for the designated software operating for at least 12 months during the period beginning January 1, 2023 and ending December 31, 2023

Section VI – Key ratios, comparables, computations, and analyses for the Right at Home franchise opportunity (exclusive content for Platinum subscribers)

Section I – Right at Home Franchise Costs

• Initial Franchise Fee:  $49,500
• Real Estate/Rent:  $2,550 to $6,150
• Rent Deposits:  $0 to $4,300
• Leasehold Improvements:  $0 to $3,000
• Insurance:  $6,000 to $10,000
• Furniture and Fixtures:  $2,700 to $6,000
• Computer Hardware and Software:  $3,750 to $9,250
• Other Office Equipment and Supplies:  $1,000 to $6,000
• Training:  $3,000 to $8,000
• Right at Home Personal Care Policy and Procedure Manual:  $750
• Setup Fee and First Year Annual Subscription Fee for Right at Home Personal Care Policy and Procedure Manual:  $125 to $350
• Sales Training Program:  $700 to $1,000
• Applicant Tracking System (ATS) Payment:  $375 to $1,875
• Initial Opening Marketing:  $750 to $4,350
• Permits and Licenses:  $200 to $2,700
• Professional Fees:  $300 to $3,500
• Signage:  $0 to $4,000
• Additional Funds for 3 Months:  $17,000 to $40,000
• Total Estimated Right at Home Franchise Costs:  $88,700 to $160,725

Section II – Right at Home’s Initial Franchise Fee, Royalty Fee, and Marketing Fee

• Initial Franchise Fee:  $49,500

• Continuing Royalty:  the greater of 5% of Net Billings (“Royalty Fee”) or the Minimum Royalty per quarter

• Local Advertising:  1% to 2% of Net Billings

• Brand Marketing and Promotion Fee:  the greater of 2% of weekly Net Billings on the first $1,000,000 of Net Billings, plus 1% of weekly Net Billings on the next $2,000,000 of Net Billings for each calendar year (“Brand Marketing and Promotion Fee”) or the Minimum Brand Marketing and Promotion Fee per quarter

Section III – Number of Franchised and Company-Owned Right at Home Outlets

Franchised

2021

• Outlets at the Start of the Year:  481
• Outlets at the End of the Year:  482
• Net Change:  +1

2022

• Outlets at the Start of the Year:  482
• Outlets at the End of the Year:  496
• Net Change:  +14

2023

• Outlets at the Start of the Year:  496
• Outlets at the End of the Year:  508
• Net Change:  +12

Company-Owned

2021

• Outlets at the Start of the Year:  5
• Outlets at the End of the Year:  22
• Net Change:  +17

2022

• Outlets at the Start of the Year:  22
• Outlets at the End of the Year:  28
• Net Change:  +6

2023

• Outlets at the Start of the Year:  28
• Outlets at the End of the Year:  23
• Net Change:  -5

Section IV – News Updates on the Right at Home Franchise

Section V – Financial Performance Representations (Average Revenues and/or Profits) for the Right at Home Franchise (Item 19, 2024 FDD)

• For the purpose of this Item 19, “Net Billings” means the total of all revenues from the operation of the Franchised Business whether received in cash, services in kind, from barter and/or exchange, on credit (whether or not payment is received therefore), or otherwise.

• Net Billings does not include the amount of all sales tax receipts or similar tax receipts which, by law, are chargeable to clients, if such taxes are separately stated when the client is charged and if such taxes are paid to the appropriate taxing authority.

• In addition, Net Billings does not include the amount of any documented refunds, chargebacks, credits, and allowances given in good faith to clients by the franchisee, and the amount of mileage and out-of-pocket expenses incurred by and reimbursed to your employees in connection with providing services to clients.

• Importantly, the success of your Franchised Business will depend largely upon your personal abilities, your use of those abilities, and your market. The financial results of your Franchised Business will likely differ, perhaps materially, from the results summarized in this Item.

Part 1 – Net Billings Information for Franchised Offices Open at Least One Year

• Tables 1, 1A, and 2 presented below contain certain information related to Net Billings realized by Right at Home franchisees for the period beginning January 1, 2023 and ending December 31, 2023.

• The Active Grand Opening Date of a Franchised Business is the date the franchisee is able to take on his or her first client.

• The information and figures regarding Net Billings presented in Table 1 below is based upon information reported to the franchisor by Right at Home franchisees for 363 Franchised Offices.

• Right at Home has not audited this information, nor has it independently verified this information. The information is for the period commencing January 1, 2023 through December 31, 2023. The information has been extracted from actual franchise reports made to Right at Home.

• The Franchised Businesses classified below, together with the breakdown of information, represent only those franchisees that reported data to the franchisor as specifically noted following the Net Billings Information table.

• The information may be used to evaluate the experience of existing Right at Home Franchised Businesses. The information is not a projection or forecast of what a new franchisee may experience.

• Some franchisees have earned these amounts. Your individual results may differ. There is no assurance that you will sell as much.

61 Months or More

• Total Offices:  316
• Average Net Billings:  $1,648,816.70
• Median Net Billings:  $1,218,745.14
• Number and % of Franchised Offices That Attained or Exceeded the Average Net Billings:  106 / 34%
• Number and % of Franchised Offices That Attained or Exceeded the Median Net Billings:  158 / 50%
• Highest Office Net Billings:  $13,312,367.06
• Lowest Office Net Billings:  $97,560.39

49 to 60 Months in Business

• Total Offices:  9
• Average Net Billings:  $1,472,396.86
• Median Net Billings:  $1,148,892.01
• Number and % of Franchised Offices That Attained or Exceeded the Average Net Billings:  3 / 33%
• Number and % of Franchised Offices That Attained or Exceeded the Median Net Billings:  5 / 56%
• Highest Office Net Billings:  $3,091,050.13
• Lowest Office Net Billings:  $442,081.77

37 to 48 Months in Business

• Total Offices:  11
• Average Net Billings:  $948,405.86
• Median Net Billings:  $687,364.84
• Number and % of Franchised Offices That Attained or Exceeded the Average Net Billings:  4 / 36%
• Number and % of Franchised Offices That Attained or Exceeded the Median Net Billings:  6 / 55%
• Highest Office Net Billings:  $2,756,968.65
• Lowest Office Net Billings:  $95,810.65

25 to 36 Months in Business

• Total Offices:  14
• Average Net Billings:  $765,277.52
• Median Net Billings:  $786,735.86
• Number and % of Franchised Offices That Attained or Exceeded the Average Net Billings:  7 / 50%
• Number and % of Franchised Offices That Attained or Exceeded the Median Net Billings:  7 / 50%
• Highest Office Net Billings:  $2,112,906.36
• Lowest Office Net Billings:  $102,300.05

13 to 24 Months in Business

• Total Offices:  13
• Average Net Billings:  $756,808.00
• Median Net Billings:  $532,124.71
• Number and % of Franchised Offices That Attained or Exceeded the Average Net Billings:  6 / 46%
• Number and % of Franchised Offices That Attained or Exceeded the Median Net Billings:  7 / 54%
• Highest Office Net Billings:  $2,124,140.85
• Lowest Office Net Billings:  $43,209.97

All Offices Open One Year or More Ending 2022

• Total Offices:  363
• Average Net Billings:  $1,557,196.97
• Median Net Billings:  $1,160,232.13
• Number and % of Franchised Offices That Attained or Exceeded the Average Net Billings:  122 / 34%
• Number and % of Franchised Offices That Attained or Exceeded the Median Net Billings:  182 / 50%
• Highest Office Net Billings:  $13,312,367.06
• Lowest Office Net Billings:  $43,209.97

• Table 1 includes data reported by 363 Franchised Offices operated by franchisees that reported Net Billings during 2023.

• There were 27 franchises that transferred ownership in 2023. The date used to report the Net Billings for those franchises was the date of the original franchise.

Part 1A – Net Billings Information by Franchisee Entity for Franchised Businesses Open at Least One Year

• Number of Franchisee Entities:  264
• Total Number of Franchised Businesses Owned by Franchisee Entities:  486
• Average Net Billings Per Franchisee Entity:  $2,528,564.64
• Number and % of Franchisee Entities Meeting or Exceeding Average:  95 / 36%
• Median Net Revenue Per Franchisee Entity:  $1,866,817.92
• Number and % of Franchisee Entities Meeting or Exceeding Median:  132 / 50%
• Highest Franchisee Entity Net Revenue:  $17,265,996.27
• Lowest Franchisee Entity Net Revenue:  $43,209.97

Part 2 – Net Billings of Franchised Businesses

• Table 2 is the data reported for all of the 486 Franchised Businesses operating for the full 12 months from January 1, 2023 to December 31, 2023 that reported Net Billings.

2023 Net Billings:  Over $1,000,000

• Number of Franchised Businesses:  258
• Percent:  53%

2023 Net Billings:  $750,001 to $1,000,000

• Number of Franchised Businesses:  63
• Percent:  13%

2023 Net Billings:  $500,001 to $750,000

• Number of Franchised Businesses:  58
• Percent:  12%

2023 Net Billings:  $250,001 to $500,000

• Number of Franchised Businesses:  72
• Percent:  15%

2023 Net Billings:  $0 to $250,000

• Number of Franchised Businesses:  35
• Percent:  7%

2023 Net Billings:  Total Franchised Businesses

• Number of Franchised Businesses:  486
• Percent:  100%

Part 3 – Average Business Performance as a Percentage of Net Billings

• Table 3 sets forth the average business performance of Right at Home franchisees based on those costs listed and then measured against their Net Billings.

• In Table 3, you will find financial data reported only from those Franchised Businesses that had been open the entire 2023 calendar year. For the year ending December 31, 2023, Right at Home received complete financial data from 423 of the 457 (93%) Franchised Businesses.

• Gross Margin means Net Billings less the Cost of Goods Sold.

• Cost of Goods Sold includes all direct costs related to direct care staff, including wages, workers’ compensation insurance, crime-fidelity employee dishonesty coverage, and other professional and general liability insurance.

• Payroll taxes and payroll related insurance are included in the Cost of Goods Sold both for office staff and direct care staff because they were combined in the information reported to the franchisor by these franchisees.

• Office Payroll means all wages for office staff employees. Payroll taxes and payroll related insurance are included in Cost of Goods Sold.

• Marketing costs are those associated with marketing and promoting the business, including such items as local telephone directory advertising, web-based advertising, media advertising, and trade show fees.

2023

• Gross Margin %:  42.61%
• Office Payroll %:  10.67%
• Marketing %:  2.37%

Part 4 – Average and Median Number of Caregivers and Hours Worked

• Part 4 contains certain information related to the average and median number of caregivers placed with clients per week and the average and median number of hours worked by caregivers per week for Franchised Offices with a single license for the Designated Software operating for at least 12 months during the period beginning January 1, 2023 and ending December 31, 2023.

• The information and figures regarding number of caregivers per week and number of hours worked by caregivers per week presented in Part 4 are based upon information reported to the franchisor by all Right at Home franchisees whose Franchised Businesses had been open for at least 12 months during the period beginning January 1, 2023 and ending December 31, 2023. During such period, all Franchised Businesses offered the same or similar services.

• Right at Home has not audited this information, nor has it independently verified this information. The information has been extracted from actual franchise reports made to Right at Home.

All Offices Open One Year or More Ending 2023

• Number of Franchised Offices With Single Designated Software License:  262

• Average Number of Caregivers Placed With Clients Per Week:  62
• Number and % of Franchised Offices with Single Designated Software License That Attained or Exceeded Average:  100 / 38%
• Median Number of Caregivers Placed With Clients Per Week:  49

• Average Number of Caregiver Hours Worked Per Week:  24
• Number and % of Franchised Offices with Single Designated Software License That Attained or Exceeded Average:  115 / 44%
• Median Number of Caregiver Hours Worked Per Week:  23

Section VI – Right at Home Franchise Ratios, Comparables, Computations, and Analyses (Exclusive Content for Platinum Subscribers) ⬇️